Sales and Support Team
The Ascendium Education Group (formerly Great Lakes) has more than 50 years experience helping students get to and through college. The Attigo suite of student success solutions builds on this experience. Our sales and support team is comprised of well-respected and knowledgeable individuals with decades of higher education partnership experience. From coast to coast, we've got you covered.
Roger Eldridge
National Sales Director
(608) 770-5954
reldridge@ascendiumeducation.orgAs National Sales Director, Roger leads Attigo's team of mission-driven sales representatives. He uses marketplace insight and customer feedback to make sure each Attigo solution is meeting the needs and expectations of our higher education partners. Roger's keen business sense, experience as a compliance auditor, and more than twenty year tenure with Great Lakes—and now Ascendium—make him a powerful and deeply knowledgeable industry leader.
West Region
Alaska, Arizona, California, Colorado, Hawaii, Idaho, Kansas, Montana, Nebraska, Nevada, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming
Michael Doman
Regional Sales Director
(888) 724-0557
mdoman@ascendiumeducation.orgMike's self-starting ways are a good match for his role in locating new clients and establishing those relationships. A recognized leader and multi-winner of salesperson of the year, he draws on his decades of experience to ensure his region is properly Attigo-ized. After a few years in a financial aid office, Mike joined Great Lakes in 2001 and never looked back.
Jeff Recker
Regional Marketing Director
(970) 210-9384
jrecker@ascendiumeducation.orgJeff brings more than 27 years of balanced experience in student financing to the Ascendium team, including lending and default aversion expertise. He has dedicated his career to working with higher education institutions by helping their students to navigate the financial challenges of attending college.
Shannon Chamberlain
Strategic Account Manager
(952) 207-5251
schamberlain@ascendiumeducation.orgShannon joined Great Lakes in 2001 and has shared her customer service expertise ever since. She loves onboarding with clients because it gives her a chance to get to know them while providing a solid foundation for all things Attigo. After onboarding, customers know that Shannon is there to support them.
Central Region
Arkansas, Illinois, Indiana, Iowa, Kentucky, Louisiana, Michigan, Minnesota, Missouri, New Mexico, Ohio, Oklahoma, Tennessee, Texas, West Virginia, Wisconsin
Debbie Murphy
Regional Sales Director
(800) 491-8210
dmurphy@ascendiumeducation.orgDebbie's lengthy tenure in the higher education industry makes her a wonderful resource for customers. She prides herself on being able to listen to and understand the needs of clients. She has the insight and experience to answer questions, navigate implementation processes, and deliver the power of Attigo's student success solutions. Debbie started at Ascendium in 1991 and has held leadership positions throughout the organization, each allowing her passion to help shine bright.
Carol Swenson
Regional Marketing Director
(888) 683-9777
cswenson@ascendiumeducation.orgCarol joined Ascendium in 2002 after a lengthy tenure as a Financial Aid Director in Minnesota. Her decades of leadership and experience are a solid framework for understanding the higher education industry, nurturing her client relationships, and advocating for Attigo's student success solutions. A testament to her leadership and team-player ways, Carol is active in many financial aid associations and is a respected presenter at conferences.
Cathy Moore
Strategic Account Manager
(952) 207-5257
cmoore@ascendiumeducation.orgCathy is an expert that ensures her clients receive the quality onboarding and product support they deserve. The relationships she's fostered through her work in the higher education industry since 1991 are a testament to her knowing how to get the job done and keep things running smoothly.
East Region
Alabama, Connecticut, Delaware, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Vermont, Virginia
Patrick Ziegler
Regional Sales Director
(518) 650-5970
pziegler@ascendiumeducation.orgPatrick brings diverse experience in both academia and higher education finance to his role with Ascendium. He draws on a wealth of experience in financial aid administration, student loan servicing, product development and policy analysis to help Attigo customers find the solution(s) that meet their specific needs.
Becky Davis
Regional Marketing Director
(877) 215-7693
bdavis@ascendiumeducation.orgBecky's experience in higher education began in 1990 in a variety of financial aid offices, including a four-year public institution, a private university, and a community college. This diversity makes her uniquely qualified to understand customers' challenges, empathize, and overcome them with the best solutions to optimize success. Becky is dedicated to customer service. She joined Ascendium in 2008 and admires the organization's commitment to higher education.
Chris Rake
Strategic Account Manager
(608) 773-2561
crake@ascendiumeducation.orgChris began his journey with Ascendium in 2014, and since then has been dedicated to providing top notch customer service. His various roles throughout the company have made him very versatile in his industry knowledge. Chris is an experienced support rep serving our east region schools and is always willing to go above and beyond for our customers.