To set up your account, you will need a User ID, temporary password, temporary security code, and
a Symantec VIP device or app to generate your long-term security code. The following questions will help us determine
where you are in the set-up process.
Have you received an email with your User ID, temporary Password and temporary Security Code?
Do you have a VIP Security Token?
(The VIP Security Token allows you to generate your long-term security code)
Have you downloaded the VIP Access application?
(The VIP Access application allows you to generate your long-term security code)